Support
We are a small team and we read every message. Email us and a person will reply, usually within one business day.
Safety concern or report
If someone is in immediate danger, call your local emergency number (911 in the United States and Canada, 999 in the United Kingdom, 112 in India). To report a member, use Report or block in the app. To report something the app cannot capture, email us with the person's first name, the city, and what happened. See our safety guidelines.
Common questions
I did not get my text-message code.
Check that you typed your mobile number with its country code, for example +1, +44 or +91. Wait a minute, then request a new code. We can only text numbers from the countries Desi serves. You can request up to 5 codes an hour. If it still does not arrive, email us the last 4 digits of the number and the time you tried.
How do I get the ID verified badge?
Open the Me tab, then tap Get the ID verified badge. You pay once, then take a photo of your driver's license or passport and a quick selfie. Results usually appear in under a minute.
How do I report or block someone?
On an introduction or inside a chat, tap Report or block. The member is blocked right away and we review every report.
How do I delete my account?
In the app, open Me, then Delete my account. See the steps on our delete account page.
Who can see my religion or community?
Only what you type in those optional boxes, and only on your profile. We never use them to rank or filter people, and you can clear them any time in My profile.
Someone asked about my caste, or treated me badly because of it.
That is against our rules. Use Report in the app or email us. We remove members who discriminate.
I forgot my password.
Email us from the address on your account and we will help you get back in.